Boehringer Ingelheim Senior Associate Director, Strategic Engagement Team (Respiratory) in RIDGEFIELD, Connecticut
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment which benefits our employees, patients and communities.
The Senior Associate Director, Strategic Engagement Team (Respiratory) Therapeutic Area (TA) and Health Systems (HS) role will serve as the functional lead and primary point of contact for US headquarters based (BIPI) customer engagement interactions, with key external experts (KEE) and Key Decision Makers (KDMs) in the healthcare environment, who are key drivers that influence disease and Health Systems management trends for patients. As the internal lead for coordinating cross functional collaborations with KEEs/KDMs, the incumbent will work with the internal and customer facing teams to create innovative strategies, programs, and tactics that support the company’s strategic objectives and specific therapeutic / franchise and product goals. The incumbent must understand and be able to interact at a high level with KEEs/KDMs on both scientific and commercial strategies within a given disease/franchise and or Health System and to bridge engagement opportunities between BIPI and the external experts, on a proactive and on-going basis, with the goal of positioning the company as the preferred partner for scientific and commercial collaborations to support unmet medical needs for patients.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees
Duties & Responsibilities:
Serve as BIPI’s primary point of contact to build and maintain collaborative, mutually beneficial partnerships with KEEs/KDMs, using scientific, commercial and policy expertise, and extends these relationships to the cross functional internal teams. Using objective criteria, works with the cross functional teams to prioritize the KEEs/KDMs with which to partner. The SAD will proactively, and on an ongoing basis, advocate BIPI’s priorities and objectives in the process of building strong relations with KEEs/KDMs at targeted associations meetings by participation at one-on-one KEE/KDM meetings and appropriate association events. The SAD will serve as the central point of internal coordination for Executive Engagements within identified disease states and or Health Systems, in collaboration with internal stakeholders and customer facing teams. The SAD identifies synergies and supports opportunities that advance BIPIs business objectives and ensures coordination of stakeholder engagement insight generation, associated follow up and accountability.
Collaborates in the development of overall strategy as it relates to the specific franchise/therapeutic areas and or Health Systems. Additionally, helps to drive the development of KEE/KDM strategies and tactics to support products through effective stakeholder relations. Emphasizes shared goals between BI and appropriate external experts whose attributes and expertise align with internal business strategies and objectives. Participates in product, franchise and Health System planning processes and cross functional team meetings as a full team member. The SAD will foster strong collaboration with internal stakeholders and customer facing team members to complement and accelerate strategic engagement plans
Evaluates, reviews and continually follows all applicable SOPs processes, and where appropriate, helps to make recommendations to streamline departmental workflow. Engages with Legal and Compliance on all KEE/KDM related activities as needed. Responsible for creating a positive organizational culture and innovative approaches to KEE/KDM engagement planning and implementation.
SAD SE will focus on the identification, mapping, profiling and segmentation of KEEs/KDMs through field knowledge and the use of emerging web-based analytical tools such as ExpertMap and Medical CRM. Captures and organizes KEE/KDM insights to support Business and Scientific Decision making. Identifies novel technology solutions to efficiently and effectively engage leading experts; possesses an in-depth knowledge of the social media space and e-business channels.
Liaises with key cross functional company personnel, R&D, Clinical Development & Medical Affairs and Commercial and as needed, key global colleagues, for objective identification and integration of most appropriate KEEs/KDMs into tactics, Participates in early compound development, brand planning and product team discussions to drive SE opportunities and maximize KEEs/KDMs understanding of the franchise and business needs.
Leads KEE engagement planning and drives prioritized strategic programs and operational initiatives specific to KEE engagement planning and implementation. Conducts prioritized KEE/KDM outreach for strategic engagement at major congresses, large regional meetings and/or virtual programs, where additional support is required. Initiates KEE research on profile updates and prepares engagement meeting materials as needed. Develops content strategy, and assists with the planning of Strategic Engagement Discussion Guides for KEE Engagements on behalf of CDMA and Commercial internal customers; incumbent plays a key role in enabling the understanding of diseases, mechanisms of diseases and the potential role of BIPI products in the management of these diseases while gaining KEE/KDM insights that shape future business decisions. Researches industry benchmarks and provides best practices for measurement strategies, tools, dashboards and customer feedback techniques.
Creates appropriate budgets and monitors expenditures, revising spending as needed. Input data into departmental financial tracking system as required. Drives Strategic Engagement cross functional metrics tracking to ensure accountability and transparency of appropriate KEE/KDM interactions and engagements. Centrally coordinates, maintains and ensures current database of KEEs/KDMs, Health Systems and in depth customized profiles (in collaboration with VEEVA)
Possesses the ability to communicate effectively with academicians as well as practicing healthcare providers, Ensures accountability for personal performance growth in SE core competencies and skills for increased leadership within SE and the organization. Coordinates critical response communications. Helps build and innovate best practices for the company’s Strategic Engagement function as requested by the Director, including, but not limited to, assistance with SE departmental planning and budgeting. Plans and execute responsibilities as assigned by the director or his/her designee.
Bachelor's Degree from an accredited institution with a minimum of 10 years of relevant work experience or Master's Degree from an accredited institution with a minimum of seven (7) years of relevant work experience within the pharmaceutical/biotech industry and other related industries.
Working knowledge in one or more of the Primary Care, Specialty Pharma disease states and or Health Systems
Experience and expert knowledge is required in Key External Expert, or Key Decision Makers or stakeholder relations; experience and expert knowledge is preferred in the following areas: Clinical Development & Medical Affairs, R&D, patient advocacy, professional relations, managed markets, health systems, communications, government relations, marketing, and philanthropy
Understanding of brand/ franchise and Health System needs, including relevant scientific, medical, economic and policy-related matters. Proven understanding of key trends in both internal and external environment with an impact stakeholder relations
Solid understanding through experience of professional relations trends as it relates to new forms of stakeholder relations and KEE/KDM interactions: e business, social media, MD online communities
Building positive interpersonal relations to develop collaborative relationships that facilitate the accomplishment of BIPI objectives
Ability to communicate complex issues simply and concisely
Ability to exercise good judgment in order to professionally respond to highly sensitive issues, such as inquiries and/or complaints
Strong project and time management expertise, including strength in analytical and planning skills
Ability to prioritize and manage multiple projects simultaneously with keen attention to detail
Ability to drive complex initiatives from inception to completion
Ability to work independently to execute against strategic and tactical plans under tight timelines
Ability to assemble and lead cross-functional teams toward a shared vision of success
Is self-motivated and able to drive results with disciplined follow-through
Experienced in critical decision making in order to assess insights and project outcomes to determine continuation or changes in strategy in consultation with the Director
Exhibits a positive approach to problem solving, with ability to assimilate complex process problems spanning multiple functional areas, with numerous direct and indirect reporting relationships within various business units
Strong interpersonal skills that is service and solutions oriented; ability to be responsive to team and customer requests in a timely manner with a focus on resolutions
Proven leadership ability to quickly gain credibility, influence and partner with business leaders and cross functional teams, and operates with integrity at all times
Works to create a culture that helps lead to increased organizational engagement.
Proven ability to meet goals and objectives: track and report on project milestones, task completions and all other related deliverables
Ability to work in a changing regulatory environment
Proven ability for maintaining an understanding of disease states and health systems for all franchise and therapeutic areas
Conflict management and resolution skills
Experience with corporate issues management and crisis management teams, including ability to anticipate potential challenges and respond to them effectively when they occur.
Extensive experience in the ability to effectively and successfully develop and deliver on a strategy and consistently get positive results
Possesses strong interpersonal skills with proven ability to build, maintain and influence effective working relationships with key internal stakeholders, including marketing, medical affairs, R&D, public relations, global colleagues from medical and marketing
Proven ability to deal with organizational complexities and breadth of issues and ability to foster strong relationships with cross functional internal stakeholders
Sensitivity to diverse groups of people both internal and external with the ability to show response for many different opinions and perspectives, including tolerance for ambiguity
Solid presentation skills, writing, and budgeting experience. Ability to present to groups of all sizes, with rapid response times.
Ability to lead and represent the company and, where appropriate, to follow within a large complex organization and within small collaborative working teams
Ability to manage multiple priorities with excellent organizational and problem-solving skills and to work with minimal supervision and be an effective team player
Ability to travel to meetings/trainings/programs as necessary; 30% travel required
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required)
Must be 18 years of age or older
Who We Are:
At Boehringer Ingelheim we create value through innovation with one clear goal: to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company we focus on long term performance. We are powered by 50.000 employees globally who nurture a diverse, collaborative and inclusive culture. Learning and development for all employees is key because your growth is our growth.
Want to learn more? Visit boehringer-ingelheim.com at http://www.boehringer-ingelheim.com/ and join us in our effort to make more health.
Boehringer Ingelheim, including Boehringer Ingelheim Pharmaceuticals, Inc., Boehringer Ingelheim USA, Boehringer Ingelheim Animal Health USA, Inc., Merial Barceloneta, LLC and Boehringer Ingelheim Fremont, Inc. is an equal opportunity and affirmative action employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender identity or expression; affectional or sexual orientation; disability; veteran or military status, including protected veteran status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Organization: US-BI Pharma/BI USA
Title: Senior Associate Director, Strategic Engagement Team (Respiratory)
Requisition ID: 1810138