Boehringer Ingelheim Associate Director or Sr. Associate Director, Sci Comm Medical Information in RIDGEFIELD, Connecticut

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment which benefits our employees, patients and communities.

The qualified candidate will be hired at the appropriate level commensurate with education/experience

Description:

Through their strong expertise and knowledge of medical information (MI) and the therapeutic areas the AD SciComms MI ensures accurate and regionally appropriate preparation of scientific content for U.S. MI requests by working collaboratively across BI Medical functions. They will direct and monitor the efforts of the medical information agencies as well support and suggest improvements to the MI process, systems, TA knowledge management, compliance needs, and training for internal business functions and functional area vendors.

This individual will work closely with the Clinical Development Medical Affairs (CDMA) Therapeutic Area (TA) teams, internal BI functions teams, and Global MI to ensure the timely development of high quality scientific content, both standard and custom responses to inquiries and formulary dossiers, for internal/external utilization/dissemination based on customer needs.

The AD directs and monitors medical information agencies to enhance our partnership and ensure the development and delivery of MI responses to ensure timely and high quality deliverables. The incumbent ensures that there is seamless coordination between MI vendors, Scientific Communications Operations, other internal BI teams, and other external partners (e.g., call center vendors).

The AD works with SciComms colleagues on ways to improve the delivery of MI (format and method) to meet customer needs, understand initiatives that may generate customer inquiries, and ways to understand/analyze trends in MI utilization to allow for quicker identification and response to customers MI needs or other gaps that BI can address.

The SR AD Scientific Communication Medical Information is responsible for developing, maintaining and continuously improving Medical Information (MI) assets and capabilities. This individual will work closely with the Clinical Development Medical Affairs (CDMA) Therapeutic Area (TA) teams and Global MI to ensure the timely development of scientific content for internal and external utilization based on customer needs and aligned with global MI content. This individual may be responsible for collaborating with all HP functions to insure timely MI support of any medical or commercial customer facing initiatives.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees

Duties & Responsibilities:

  • Works with CDMA TA, and the SR AD SciComms MI to plan and prioritize development and maintenance of Standard Response documents and other MI strategies in response to market insights and defined strategic plans. Works collaboratively with Scientific Communications functions by assessing medical information agency performance, addressing quality issues relative to meeting business and customer needs as well as communicating with internal SciComms team members as needed to address operational concerns.

  • Works directly with medical information content agency to drive the development, monitor and maintain the quality of standard response documents in the context of evolving business and market needs through effective agency management.

  • Directly responds to medical information referred from medical information call center agency to address emergent and or complex medical information needs.

  • Works with the medical information call center agency to understand adequacy of prepared responses and implement improvements to address customer needs. Continuously examine process and medical information agency performance to identify areas for improvement. Develop programs (i.e., training) to enhance agency performance, suggest areas for process improvement and support the implementation of revised process.

  • Collaborates with CDMA TA and Scientific Communications MI team to understand MI customer needs and serve as an a resource for provision of compliant, comprehensive and useful Medical information tools/communications that align with both local and global needs.

  • Works directly with vendors developing and delivering MI responses to ensure the quality and timeliness of MI responses. Through regular interactions with external medical information agency partners and SciComms Operations maintains highly responsive vendor relationships.

  • Acts on metrics and insights strategy to update/enhance local document portfolio of Standard and Custom responses Documents. Supports the timely dissemination and stakeholder interpretation of business metrics insights.

  • Perform all Company business in accordance with all regulations (e.g. FDA, “PhRMA Guidelines, etc.) and Company policies summarized in the BIPI Medical Information SOP and all relevant Local Working Instructions. Demonstrates high ethical and professional standards with all customers in order to maintain BIPI’s reputation within the medical and pharmaceutical community.

  • Works with CDMA and/or the Scientific Communications personnel to develop, enhance and facilitate: training programs for vendors supporting MI functions and other cross-functional partners within HP.

  • May participate in external activities relevant to MI (e.g., DIA) to enhance individual and BI reputation for MI excellence.

Associate Director Requirements:

  • Health Care Professional with an Advanced Degree (e.g. PharmD, NP/PA, MD) from an accredited institution. At least three (3) years pharmaceutical industry experience, preferably in Medical Affairs or specific residency training in Pharmaceutical Industry MI practice or Fellowship program (or equivalent).

  • Minimum of two (2) years of experience in a clinical practice environment (including Residency and or externship training.

  • Possess clinical knowledge of the assigned TA(s), understanding of the clinical development process, medical affairs functions, product commercialization, and pharmaceutical regulations and regulatory requirements.

  • International experience may be relevant, but knowledge and experience with US MI practice is essential. Must have experience in providing leadership and supervision of third-party vendors and ensure compliance with existing SOPs, policies and work instructions.

  • Demonstrated customer focus and customer satisfaction as well as demonstrated continuous improvement of processes/assets

  • Demonstrated ability to work cross-functionally at the franchise level. Exhibits flexibility in working collaboratively across internal and external stakeholders. Ability to work effectively through others.

  • Demonstrated business acumen and judgment with ability to balance need for maintaining high scientific standards with business relevance and impact. Possess excellent communication skills.

Sr. Associate Director Requirements:

  • Health Care Professional with an Advanced Degree (e.g. PharmD, NP/PA, MD) from an accredited institution with at least five (5) years pharmaceutical experience in MI or equivalent as defined by medical information expertise.

  • Minimum of two (2) years of experience in a clinical practice environment (including Residency training), as well three-plus (3+) years of industry experience, preferably with experience in development and/ or medical affairs.

  • Possess clinical knowledge of the assigned TA(s), understanding of the clinical development process, medical affairs functions, product commercialization, and pharmaceutical regulations and regulatory requirements.

  • International experience may be relevant but knowledge and experience with US MI practice is essential. Must have experience in provide leadership and supervision of staff across medical information and third-party vendors and ensure compliance with existing SOPs, policies and work instructions

  • Demonstrated customer focus and customer satisfaction as well as demonstrated continuous improvement of processes/assets

  • Demonstrated ability to work cross-functionally at the franchise level and at all levels across the enterprise. Exhibits flexibility in working collaboratively across internal and external stakeholders. Highly developed abilities in influence and working effectively through others.

  • Demonstrated business acumen and judgment with ability to balance need for maintaining high scientific standards with business relevance and impact. Possess excellent communication skills.

Eligibility Requirements:

  • Must be legally authorized to work in the United States without restriction.

  • Must be willing to take a drug test and post-offer physical (if required)

  • Must be 18 years of age or older

Our Culture:

Boehringer Ingelheim is one of the world’s top 20 pharmaceutical companies and operates globally with approximately 50,000 employees. Since our founding in 1885, the company has remained family-owned and today we are committed to creating value through innovation in three business areas including human pharmaceuticals, animal health and biopharmaceutical contract manufacturing. Since we are privately held, we have the ability to take an innovative, long-term view. Our focus is on scientific discoveries and the introduction of truly novel medicines that improve lives and provide valuable services and support to patients and their families. Employees are challenged to take initiative and achieve outstanding results. Ultimately, our culture and drive allows us to maintain one of the highest levels of excellence in our industry. We are also deeply committed to our communities and our employees create and engage in programs that strengthen the neighborhoods where we live and work. Boehringer Ingelheim, including Boehringer Ingelheim Pharmaceuticals, Inc., Boehringer Ingelheim USA, Boehringer Ingelheim Animal Health USA, Inc., Merial Barceloneta, LLC and Boehringer Ingelheim Fremont, Inc. is an equal opportunity and affirmative action employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender identity or expression; affectional or sexual orientation; disability; veteran or military status, including protected veteran status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Boehringer Ingelheim is firmly committed to ensuring a safe, healthy, productive and efficient work environment for our employees, partners and customers. As part of that commitment, Boehringer Ingelheim conducts pre-employment verifications and drug screenings.

Organization: US-BI Pharma/BI USA

Title: Associate Director or Sr. Associate Director, Sci Comm Medical Information

Location: Americas-US-CT-Ridgefield

Requisition ID: 1814384