Job Information
Boehringer Ingelheim AD, Account Medical Advisor (New York City-Field Based/Liaison) in New York, New York
Description
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
The Associate Director, Account Medical Advisor (AD AMA) will function as a field-based extension of Medicine serving as the account medical lead working with key decision makers within organized customer organizations including payors, health-systems (IDNs), pharmacy benefit managers, and other organizations providing coordinated, systemic and population-based patient care. The AD AMA will focus primarily on regional and large regional accounts. When necessary and assigned, the AD AMA will support accounts that may span multiple regions. The AD AMA will leverage a deep understanding of the overall healthcare environment along with his/her scientific acumen across multiple therapeutic areas to serve as a highly credible and knowledgeable scientific resource to assigned accounts Teams and to the broader Market Access and Health-Systems marketing teams, and the Payor Sales and Health-Systems customer-facing teams.
The AD AMA will be front line in responding to scientific inquiries of the account. The AD AMA will serve as an account-focused resource for who will, in adherence to the principles of scientific exchange, obtain scientific insights driven by approved scientific objectives to inform the strategies and objectives of Medicine. The AD AMA role is essential to ensure that Medicine remains customer focused and considers the needs and focus of the managed markets customer base in developing its medical/scientific strategy. The AD AMA will demonstrate leadership by anticipating trends and providing account-related insights to the commercial account team to enable them to capitalize on opportunities to influence how care is accessed and delivered.
The AD AMA is the lead Medical point of contact for his/her assigned accounts and will proactively establish science-based relationships within the account. This role will provide strategic medical leadership and insights to the commercial account teams to help inform their account planning and will coordinate appropriately with his/her commercial counterparts to ensure transparency about their account interactions. The AD AMA will be the lead medical resource for the account team and expert on scientific developments in the marketplace and will be the product expert within the extended account team. The AD AMA when requested by account team and HPT&D leadership, will provide supplemental training to the extended account team members. The AD AMA, in alignment with AMA leadership will execute the TA objectives while ensuring that strategic medical initiatives are executed according to plan.
The AMA will gather scientific feedback and insights on TA-specific scientific topics of interest, and Boehringer Ingelheim’s clinical development and evidence generation programs including trial design and bring such feedback into Boehringer Ingelheim. The AD AMA will identify appropriate account-based scientists with an interest in and qualifications for conducting research.
Duties & Responsibilities
Ensures the timely and appropriate delivery of relevant scientific information including scientific data and information on Boehringer Ingelheim’s pipeline or marketed products to key decision makers (KDMs) with appropriate scientific expertise within identified regional accounts.
Responds to requests from the customers and in a manner consistent with applicable compliance guardrails and the principles of scientific exchange that aligns with customer needs and Boehringer Ingelheim's account medical objectives as defined in account plans.
Builds strong and trusted relationships with the medical and scientific leadership at the account by serving as the Medical point of contact.
Leads the development with input from the Boehringer Ingelheim account team’s knowledge of the customer, the medical/scientific strategy for the parent and/or child account plan and coordinate the seamless implementation at affiliated accounts.
Develops, the account-specific, TA aligned medical plan and execute appropriately.
Develops and enhance knowledge of the customer by working collaboratively with the account team and other customer-facing personnel to provide account and medical market insights and feedback.
Executes the medical/scientific strategy for the regional accounts assigned in accordance with the TA-specific and account-specific medical objectives and provide insights and feedback regarding account interactions to Medical and Commercial team members.
Identifies and delivers meaningful scientific content appropriately in response to customer inquiries.
Identifies and delivers meaningful scientific content proactively when aligned with approved guidance and scientific objectives.
Engages in scientific exchange to understand customer data needs, gather feedback and scientific insights that may identify gaps that Boehringer Ingelheim can potentially address through the clinical development plan, product maintenance and optimization plan and development of appropriately vetted scientific resources and materials.
Analyzes and assists with reporting of scientific insights from regional accounts for which the AMA is responsible.
Assesses and understands account strategies for disease management, treatment protocols and the patient journey.
At the direction of AMA/FBM Leadership, shares scientific insights from customer interactions with internal stakeholders to inform and/or influence commercial and/ or clinical development strategies to meet the challenges posed by the evolving public and private healthcare trends and healthcare policies.
Identifies appropriate account-based scientists with an interest in and qualifications for conducting or participating in Boehringer Ingelheim-sponsored clinical studies or external collaborative research studies and communicate this information according to established Medicine or Commercial process and procedures.
Gathers and interprets the customer's research objectives and communicate such information to appropriate Boehringer Ingelheim personnel.
Requirements
- Bachelor’s degree with Healthcare Professional License in related field (e.g., RPh) with a minimum of nine (9) years in the pharmaceutical/healthcare industry including five (5) years in a customer- facing role or in a formulary management/market access role required.
OR
Master’s degree in a scientific discipline required (e.g., MSc.) with a minimum of seven (7) years in the pharmaceutical/healthcare industry of which four (4) years are in a customer-facing role or in a formulary management/market access role is required.
Doctoral degree preferred (e.g., PharmD, PhD, MD, DO).
SPECIAL SKILLS:
Prior experience in one or more of the following: medical affairs, clinical practice, research, academic or managed healthcare is required.
Prior medical/scientific field experience required.
Prior experience interacting with or working within a payer or organized provider highly preferred.
Prior experience working in/across multiple therapeutic areas preferred.
Demonstrated understanding of pharmacoeconomic and health outcomes research principles, disease management principles and tools and EBM strongly preferred.
Solid understanding of the healthcare environment and its impact on pharmaceutical companies, payers and organized providers preferred.
Prior training/experience in outcomes research and evidence-based medicine preferred.
Ability to use field-based electronic or other communication tools for all aspects of job.
COMPETENCIES:
Scientific / Clinical Expertise: Demonstration of thorough understanding of disease states, TA portfolio, competitive landscape, and research methodology.
Customer Engagement: Demonstration of customer interactions planning, purposeful customer engagement, providing solutions, addressing perceptions and confirmation of next steps.
Business Acumen: Demonstration of territory management skills, engagement planning, strategic customer identification, knowledge of the healthcare landscape, participation and contribution to FBM & CDMA meetings and initiatives, strategic use of time and Boehringer Ingelheim resources, and working knowledge of cross-functional areas (i.e., commercial and marketing).
Executive Presence / EQ: Demonstration of presentation and communication skills, situational awareness, emotional resilience, positive image, and the development and maintenance of relationships.
Collaboration: Seeks opportunity to work with FBM peers, appropriately partners with cross-functional stakeholders, works well with CDMA and FBM leadership, strategically initiates collaborative relationships that lead to desired outcomes, and connects individual stakeholders with the medical community.
Accountability: Even in ambiguous circumstances, takes ownership for decisions and actions.
Agility: Acts with an open mind to face internal and external transformation.
Intrapreneurship: In collaboration with customers, produces innovative ideas to respond to changing markets.
Eligibility Requirements :
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required).
Must be 18 years of age or older.
Desired Skills, Experience and Abilities
Additional Duties & Responsibilities:
Have a working understanding Boehringer Ingelheim strategic objectives, CDMA MTP and account drivers and communicate proposed scientific partnership for collaboration opportunities and ideas (e.g., traditional/non-traditional research, pragmatic clinical trials, Real World Evidence generation) that may address Boehringer Ingelheim interests to the appropriate Boehringer Ingelheim personnel consistent with applicable process and procedures.
Expands Boehringer Ingelheim’s understanding of key account drivers, internal workings, and clinical decision-making approaches regarding population health.
In addition, the AMA will be aware of and communicate insights regarding medically relevant developments within the competitor landscape to internal stakeholders.
Ensures internal stakeholders are aware of customer needs, expectations, and perceptions on matters related to Boehringer Ingelheim products, initiatives, and clinical development.
Works with other account team personnel including other AMAs (beyond assigned accounts) to understand customer macro trends and areas of focus and evaluate whether these may be leveraged across AMA-assigned accounts.
Responsible for continuous learning to maintain a high level of knowledge regarding new scientific developments in our products and therapeutic areas of interest, changes within the assigned AMA account that impact Boehringer Ingelheim strategically, and macro trends and changes in the healthcare environment with impact to customers and to Boehringer Ingelheim.
Adheres to all relevant Boehringer Ingelheim policies and procedures and compliance expectations for AMA activities.
Incorporates ethical decision- making into all business practices.
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.