Boehringer Ingelheim Senior Associate Director, Medical Science Liaison-CV Met-Central Team in NASHVILLE, Tennessee
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment which benefits our employees, patients and communities.
The Sr. AD, Medical Science Liaisons will manage a regional therapeutic area specific MSL team. Leveraging a strong background in leading medical field based teams and frequent and consistent field based interactions with MSLs, the Sr. AD, Medical Science Liaisons will be expected to manage MSLs in the areas of planning and execution to ensure they engage in scientific exchange and insight generation – to result in demonstrable outcomes from the efforts of the team. Sr. AD, Medical Science Liaisons are empowered to make decisions and drive results, which will require a scientific background, strong business acumen, and communication and coaching/development skills to lead the MSL team.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Duties & Responsibilities
Lead a regional Therapeutic Area (TA) Field Based Medicine (FBM) MSL team by ensuring appropriate collaboration and communication occurs within Medicine and across stakeholders within the broader organization in a seamless and efficient manner.
Collaborate with Medicine TA Leadership and Product Leads regarding development and updating of scientific objectives (SOs), including related field-based medicine engagements and other customer-tactics to drive impactful scientific insight generation.
Collaborate with the FBM MSL Director to support overall FBM accountabilities.
Collaborate with other peer regional TA FBM Senior Associate Directors to communicate learnings, best practices, and insights.
Collaborate with Account Medical Advisors (AMA) Directors and AMAs to ensure MSLs are deployed to support accounts where TA expertise and scientific support is needed.
Learn about new and evolving customers and the changing medical needs of such customers.
Collaborate with FBM Operations to optimize processes and ensure appropriate support (i.e. training, job aides etc.)
Foster and oversee compliant collaboration with other internal stakeholders, including Medical Publications, Medical Education and Research Grants (MERG), Training, Medical Technical and Customer Information (MTCI), Corporate Department Medicine (CDM), and Clinical Operations (CO).
Foster and oversee compliant collaboration with Commercial personnel.
Coaching and Development:
Lead a regional TA FBM MSL team by creating a performance based culture with clear accountability and urgency for achieving results within FBM. FBM Senior Associate Directors will develop and coach FBM MSLs, while ensuring mentorship of MSLs by Associate Director MSLs.
In collaboration with the FBM MSL Director, implement and continue to improve on a consistent approach to management, development, and coaching of MSLs – as part of a MSL team management plan.
Understand and be able to demonstrate / illustrate competencies for purposes of coaching and developing MSLs.
Oversee and support development of annual goals and development plans by the MSL team
Oversee mentoring relationship between Associate Director MSLs and MSLs.
Coach MSLs to be effective and efficient communicators and to drive value for both the Scientific Experts (SCEs) and BIPI via scientific exchange.
Foster an environment that promotes urgency, smart decision making, and flexibility - while reinforcing and ensuring MSL teams comply with boundaries for collaborative and compliant communications.
Allocate a minimum of 50% of time to observing individual MSLs in the field for the purposes of coaching and identifying areas for competency development.
Review scientific exchange documented within the CRM to inform required coaching of TA FBM MSL Team.
Communicate with Medicine TA Leadership, Product Leads, FBM Lead, and Regional FBM Director to understand performance against expectations and identify opportunities for improvement.
Communicate with the MSL team, relevant field based commercial personnel, and AMA Director(s) to understand performance against expectations and identify opportunities for improvement within the MSL team, while also informing the FBM performance management framework.
Ensure appropriate onboarding and training of new hires.
Identify MSL training requirements for scientific and functional competencies, and collaborate with the FBM Director and Training Lead to ensure the MSL teams have training to develop the appropriate skills and competencies.
Planning and Implementation:
Lead a TA FBM MSL team by driving the planning process within the team, being an empowered decision maker, and ensuring appropriate execution of the tactical plan – at both the TA and regional level.
Develop a regional tactical plan to guide MSL activity, which supports the TA scientific objectives. Tactical plan to be developed in collaboration with the Regional FBM Director, TA FBM Senior Associate Directors, and TA Leadership.
Facilitate development, and approve MSL specific territory engagement plans, which are consistent with the overarching regional MSL tactical plan.
Collaborate with FBM Lead ensure appropriate resource planning within the territory, and revise based upon resource changes and the evolving SCE landscape.
Drive inclusion of ongoing identification, assessment and prioritization of SCEs within the MSL tactical plan.
Identify and support development of scientific materials required to enable effective scientific exchange.
Ensure MSLs are aware of, and trained on approved scientific materials (as required).
Maintain communication (field based, virtual meetings, etc.) with regional TA MSL Team on a regular basis to oversee and manage the FBM MSL team and tactical engagement plans, including:
Scientific objective driven scientific exchange.
Scientific exchange with study investigators.
Serving as a scientific resource to Healthcare Providers (HCPs).
Serving as a field based extension of MTCI.
Providing Commercial Stakeholder scientific support.
Having a presence at scientific meetings and scientific meeting reports.
Identify new SCEs in the course of SE.
Identify and implement adjustments to the tactical plan to best achieve scientific objectives.
Collaborate with other regional TA FBM Senior Associate Directors to ensure full TA team accountability to achieve TA scientific objectives are met nationally.
Challenge process and organizational inefficiencies and recommend new approaches to better achieve results.
Collaborate with the FBM regional Directors and FBM TA Senior Associate Directors to develop, support preparation, and manage execution of medical support for congresses.
Manage FBM TA specific regional MSL team budget.
Drive appropriate and compliant use of systems and tools by MSLs to execute and document scientific exchange.
Collaborate with Clinical Operations, CDM, and other internal Medicine/RA stakeholders to understand support needs for the MSL team to inform planning and development of an annual FBM support plan.
Collaborate with Commercial personnel to understand scientific support needs for the MSL team to inform planning and development of an annual FBM support plan.
Insight Generation and Reporting:
Lead the regional TA FBM MSL team by setting clear expectations for insight generation related to scientific objectives. Specific aspects include:
Collaborate with the FBM MSL Director and TA MSL Sr. Associate Directors for ongoing execution of the process to identify, document, discuss and communicate scientific insights based upon scientific objectives and scientific exchange.
Generation of scientific insights through SE, including use of tools and systems to enable a consistent and effective approach.
Documentation of scientific insights by MSLs in the appropriate system.
Immediate communication of insights, as required, to the Regional FBM Director, TA Leadership and Product Lead.
Discussion of scientific insights gathered by the TA MSL team, in order to understand the breadth of insights, potential impact, and to stimulate scientific exploration.
Coach MSLs to continue to improve the quality of scientific insights.
Communicate insights across the organization in a timely manner.
Coordinate with other regional TA FBM Senior Associate Directors and lead Field Insights Review Meetings to communicate insights with Medicine, Regulatory Affairs, CDM, and appropriate Commercial colleagues.
Identify ‘success stories’ for communication within Medicine and the broader organization to demonstrate value.
Challenge internal stakeholders to evaluate current strategies in light of scientific insights and impact on healthcare delivery.
Encourage understanding of healthcare systems and organized providers by MSLs, and appropriate communication with field based teams, including changes in the healthcare landscape and trends impacting delivery within the territory (i.e. new stakeholders impacting the delivery of or access to care).
Experience and Education:
BSc, from an accredited institution, is required, and in addition fulfill one of the following education levels and experience criteria:
Advanced science / clinical degree, from an accredited institution, (PharmD, M.D., DO, Ph.D.) with five (5) or more years’ of relevant clinical or therapeutic experience (preferred), OR
Masters level degree, from an accredited institution, in health sciences with seven (7) or more years’ of relevant clinical or therapeutic area experience, OR
Combined BSc. with a MBA, or BSN with a MBA, from an accredited institution and nine (9) or more years’ of relevant clinical or therapeutic area experience, or
A PA, from an accredited institution, with seven (7) or more years’ of relevant clinical or therapeutic area experience.
Other Medically qualified licensure (e.g. RPh, Respiratory Therapist) with eleven (11) or more years of relevant clinical or therapeutic area experience.
One (1) to three (3) years leadership and project management experience
Three (3) or more years’ experience as a MSL
Experience leading field based medicine or medical affairs projects, or mentoring MSLs.
Eight (8) or more years’ of relevant medical affairs experience, clinical practice, or research
Five (5) or more years’ in a medical field based role within a pharmaceutical organization.
Leadership competencies as demonstrated in past experience
Two (2) or more years’ leading a MSL team – preferred.
Proven track record of teamwork, leadership, timely decision making and results orientation in meeting business objectives.
Knowledge of healthcare systems in the U.S., including managed care organizations, IDNs, PBMs, Medicare, and Medicaid.
Ability to use field-based electronic or other communication tools for all aspects of job.
This position is field based with upwards of 50% required travel to manage assigned geography. Easy access to large hub airport is desired.
Compliance and other regulatory and/or organizational requirements :
Proactively ensure compliance controls for the FBM organization are monitored continually and address identified issues.
Ensure FBM policies, procedures, and guidance is adhered to. Challenge and suggest changes as warranted.
Incorporate compliance and ethical decision-making into all business practices, and seek appropriate advice and counsel on new proposed activities.
Perform all Company business in accordance with all regulations (e.g. EEO FDA, OSHA, PDMA, EPA PhRMA, etc.) and Company policies and procedures.
Demonstrate high ethical and profession standards with all business contacts in order to maintain BIPIs excellent reputation within the medical and pharmaceutical community.
Expertise in pharmaceutical compliance laws, regulations, and guidelines related scientific communications, as well as industry best practices related to MSL activities.
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required)
Must be 18 years of age or older
Boehringer Ingelheim is one of the world’s top 20 pharmaceutical companies and operates globally with approximately 50,000 employees. Since our founding in 1885, the company has remained family-owned and today we are committed to creating value through innovation in three business areas including human pharmaceuticals, animal health and biopharmaceutical contract manufacturing. Since we are privately held, we have the ability to take an innovative, long-term view. Our focus is on scientific discoveries and the introduction of truly novel medicines that improve lives and provide valuable services and support to patients and their families. Employees are challenged to take initiative and achieve outstanding results. Ultimately, our culture and drive allows us to maintain one of the highest levels of excellence in our industry. We are also deeply committed to our communities and our employees create and engage in programs that strengthen the neighborhoods where we live and work. Boehringer Ingelheim, including Boehringer Ingelheim Pharmaceuticals, Inc., Boehringer Ingelheim USA, Boehringer Ingelheim Animal Health USA, Inc., Merial Barceloneta, LLC and Boehringer Ingelheim Fremont, Inc. is an equal opportunity and affirmative action employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender identity or expression; affectional or sexual orientation; disability; veteran or military status, including protected veteran status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Boehringer Ingelheim is firmly committed to ensuring a safe, healthy, productive and efficient work environment for our employees, partners and customers. As part of that commitment, Boehringer Ingelheim conducts pre-employment verifications and drug screenings.
Organization: US-BI Pharma/BI USA
Title: Senior Associate Director, Medical Science Liaison-CV Met-Central Team
Requisition ID: 190132